If you're not happy, we're not happy. If you're not 100% satisfied with your purchase, simply return it within 30 days in sellable condition and we will either give you a full refund or exchange it for another item - whichever you prefer. We do not reimburse shipping expense unless the item is faulty. If you are dissatisfied with your purchase please call 559-325-0637 to arrange for a return or exchange.

If you find breakage in your shipment please let us know what is broken, within 30 days, and we will give you credit, refund or replacements with your next order. There is no need to return broken items although a picture would be helpful.

Privacy and Security

At Silky Tyme we are aware of the growing concern of Internet users regarding the widespread distribution of their personal information. Therefore, we have taken extra measures to protect our customers' and visitors' privacy. We do not sell or redistribute our e-mail lists to third parties or spammers.

The information submitted, whether it is a purchase or simply joining our discussion group, remains confidential and is for our records only. This information is kept and used solely for the purpose of providing our services to you. Discussion group subscriptions are by customer request only.

In order to further protect customer information, certain forms on our web site are run on a secure server, utilizing encryption technology to safeguard all transactions (credit card/online purchases) from unauthorized viewing. We use standard SSL encryption.

These extra measures are in place to insure that any information submitted on our site will be kept confidential.

We value your privacy like we value our own. If you have any questions or concerns regarding this matter, please contact us.

Wholesale Pricing

Our Wholesale Pricing Discount

Please Call for WholeSale Discount: 559-325-0637

Minimum for Wholesale is $200.00

We do not a have a Hard Copy Catalog. All of our products and prices are listed on this Site.

Shipping Information

The shipping costs on your Order Confirmation are an "estimate". We will recalculate your actual shippng/handling costs at the time of shipment and refigure your final total. In most cases your total will be the same or less but in the event the new total exceeds your confirmation amount we will contact you prior to billing & shipping. There is a $2.00 handling charge added to all orders.